Your sensor is made in a factory automated for large quantities (up to 2 million units/year). Smaller quantities are made on a semi-automated production line. Here you will find a dedicated staff where most have been with us for decades.
Our On Time Deliveries (OTD) rate is 98-99% (committed)
The rate for deliveries on requested date is 96-97%
This is made possible thanks to a well-developed lean production.
Return Rate <500 ppm
The secret when producing an infrared sensor is about precision and control. Every single sensor has to deliver the exact result.
A big part of our production line is calibration and control (read more about our 4 point calibration)
All key components are traceable throughout production and delivery.
When a change is made in production (i.e. product revision or new order) are always confirmed with a 1st pass approval.
You will find the secret behind a low return rate and dedicated staff in our culture. We use the same way of dealing with a fault that is used in aviation (Just Culture). When a problem occurs we look at the system instead of the individual. Can we change the workspace, flow, assembly method to avoid future failures?